African technological institutes have more to gain from the worldwide turn towards services driven economies.

Given their legacy in math and sciences, technical institutes could easily apply that knowledge and develop a scientific approach to the service industries.

This implies a move towards sophisticated technological support for all customer service focused jobs. Although in the past, business owner did not need to use an optimizing software application to increase efficiency, now is the time to show and prove how the scientific method applied to abstract notions such as services can improve revenues and profit margins.

Nowadays, with the service sector as large and growing as it is, the “services science” is coming along as a way out of stagnation for graduates currently out of job in their field of choice. Using algorithms and computer programs for the service sectors could generate a stream of needed jobs among the flood of unemployed but yet educated youth.